We are aware of how unsettling these current conditions can be, following the announcement of total lock down. Over the coming weeks, we will remain available to discuss any matters relating to either your Insurance, Mortgage, KiwiSaver or Investments. As previously communicated, we are still operating as usual from our home office. You may contact us with any queries or concerns you have, and we will endeavour to help as best we can.
Further to the Government’s announcement yesterday and with the reality that New Zealand has moved to alert level 4, we understand that you will have lots of questions and concerns as to how this will impact you. We are currently working with all of your providers, in an effort to provide as much clarity as possible.
This page is being updated as we get information directly from each provider.
Insurers and Lenders are dealing with this on a case-to-case basis.
Please feel free to contact them directly.
Insurers have been communicating to the adviser network in terms of how they can provide assistance, but below is an overview.
- Premium Holiday – a built-in benefit which allows customers to stop paying premiums for up to six months if they’re unemployed or experiencing financial hardship. Claims are still able to be made during this time.
Premium Freeze – allows customers to freeze their stepped premium on lump sum covers for 12 months. This option reduces the lump sum benefit and applies from the policy anniversary.
A mixture of stepped and level premiums – options are available to suit long-term cover needs while matching short-term pricing needs.
Click your Insurance provider below to see what affordability support they can provide and and other processes involved.
The banks have been working with RBNZ and Government to put solutions in place to ensure that customers are looked after during these challenging times, last night confirmed that all banks would now offer existing customers affected by COVID-19 the ability to seek a Mortgage Repayment Holiday of up to 6 months (interest will still accrue during the holiday period).
Further solutions continue to be worked through and will be communicated over the coming days. All confirmed that they are committed to assisting existing customers and are working to ensure that the process is simple and easy for customers.
Volumes are huge but no customers will be disadvantaged if things take a couple of days to process.
Click the button below to see what each respective lender is able to assist with during this time.
Select Wealth Management
Following the review of the securities offered through the service, JMI Wealth have recommended changes to the Selected Balanced, Growth and High Growth portfolios.
These changes have been agreed by the Select Wealth Investment Management Governance Committee (the Committee).
For clients in the Selected Balanced, Growth and High Growth portfolios, there is no need to do anything. The change to the portfolios have been started today. For more information, view the latest commentary from JMI Wealth the Investment Consultant for Select, by clicking the button below.
Other Regular Updates
Their offices are closed but the Generate team is working remotely and they will be able to look after your enquiries, albeit by phone and email rather than in person. The Generate investment team is fully resourced and continue to actively manage your investments.
To contact Generate for service please use the normal channels listed below:
KiwiSaver, What Do You Need to Do Now
Sam has gathered some helpful tips on Kiwisaver and Investment. Click the button to download the material.
Mercer Periodic Table
You can click on an index in the legend from the attachment, to view its trend through the decade.
Again, if you are not sure on what to do and need guidance, please book a time with Sam Kodi by clicking the button below. You may also send your email address below if you want to get regular updates from us on the relief options from your providers.
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